Halton Hills Pickleball Association - Refund Policy

 

The HHPA incurs fixed costs to secure playing locations, including rental fees, liability insurance, and other operational expenses. To meet these financial obligations, refunds are generally not available once a membership or program fee has been paid.

HHPA also strives to ensure that all participants are aware of their obligations of play, including committing to scheduled dates, rain dates and the number of sessions within various program options (pre-registered, leagues, ladders etc.) thereby encouraging a thorough review by members prior to making a financial commitment. 

1. Non-Refundable Items and Services

The following are not eligible for refunds:

• Membership fees 
• Program fees (applies to both indoor and outdoor programs).
• Tournament registration fees unless the event is canceled by HHPA.
• Any administrative or processing fees.

2. Exceptional Circumstances

In rare cases, a refund may be granted due to exceptional circumstances, subject to Board approval. If approved, a $25 administration fee will be deducted from the refund amount. 

3. Transfer of Program Fee or Membership

Members may transfer their paid program fee or membership to another HHPA member (provided they are Halton Hills residents) under the following conditions:

• The transferee must be a member of HHPA in good standing.
• The transfer must be approved by the Board of Directors before the transferee can begin play.
• Any financial arrangement between the original member and the transferee is strictly between them and does not involve HHPA.

For any refund inquiries or requests, please contact HHPA payment volunteers at payments@haltonhillspickleball.ca.